Friday 23rd March 2018

API Post-mortem: High latency
(Friday 23rd March 2018 01:24:00 UTC)

Over the past 24 hours, we have been experiencing several short periods of high latency due to excessive load on the database cluster. We would like to apologize for any negative effect this has had on the immediate delivery of notifications to your users.

After attempting several remediation strategies, we have been able to apply a solution that appears to be working quite well. We will be closely monitoring latency over the next few days to confirm that the issue is indeed resolved.