Past Incidents

Monday 13th March 2017

(Monday 13th March 2017 15:06:00 UTC)

API High API latency post-mortem

High API latency for a collective duration of approximately 10 minutes was caused by a memory leak in one of our Node.js packages. We believe we have been able to pinpoint the exact reason for the leak and have deployed a fix to prevent this from happening in the future.

We will continue to monitor the API servers' memory utilization to verify that the leak has been mitigated.

(Monday 13th March 2017 08:23:32 UTC)

API API high latency has been resolved

The API has returned to normal response latency.

(Monday 13th March 2017 08:03:13 UTC)

API API high latency

We're investigating an issue that is causing high latency in the API.

Sunday 12th March 2017

No incidents reported

Saturday 11th March 2017

No incidents reported

Friday 10th March 2017

No incidents reported

Thursday 9th March 2017

(Thursday 9th March 2017 11:14:00 UTC)

API API high latency post-mortem

High API latency for a duration of approximately 5 minutes was caused by a burst of requests to our API which required more RAM than anticipated. No requests were dropped, API latency is back to normal ranges.

The API servers' memory has been increased substantially to prevent this from happening again in the future.

(Thursday 9th March 2017 10:52:40 UTC)

API API high latency has been resolved

The API has returned to normal response latency.

(Thursday 9th March 2017 10:32:20 UTC)

API API high latency

We're investigating an issue that is causing high latency in the API.