All systems are operational

Past Incidents

Saturday 22nd April 2017

No incidents reported

Friday 21st April 2017

No incidents reported

Thursday 20th April 2017

No incidents reported

Wednesday 19th April 2017

(Wednesday 19th April 2017 16:17:00 UTC)
API High latency post-mortem

High latency for a collective duration of approximately 40 minutes was caused by a bulk number of requests sent to our API during a short period of time. We have taken steps to enforce a hard limit on the number of requests that can be sent to the API on a per-account basis to prevent a similar event from happening again in the future.

API latency is back to normal.

(Wednesday 19th April 2017 16:16:17 UTC)
Website Website high latency has been resolved

The Website has returned to normal response latency.

(Wednesday 19th April 2017 16:13:50 UTC)
API API high latency has been resolved

The API has returned to normal response latency.

(Wednesday 19th April 2017 15:56:09 UTC)
Website Website high latency

We're investigating an issue that is causing high latency in the Website.

(Wednesday 19th April 2017 15:48:21 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 19th April 2017 15:34:43 UTC)
API API high latency has been resolved

The API has returned to normal response latency.

(Wednesday 19th April 2017 15:34:32 UTC)
Website Website high latency has been resolved

The Website has returned to normal response latency.

(Wednesday 19th April 2017 14:51:40 UTC)
Website Website high latency

We're investigating an issue that is causing high latency in the Website.

(Wednesday 19th April 2017 14:24:37 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 19th April 2017 01:40:28 UTC)
API API high latency has been resolved

The API has returned to normal response latency.

(Wednesday 19th April 2017 01:08:13 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

Tuesday 18th April 2017

(Tuesday 18th April 2017 19:09:00 UTC)
API High API latency post-mortem

High API latency for a collective duration of approximately 50 minutes was caused by a routine database cleanup that required more processing power than anticipated. We have taken measures to reduce the load this task places on the database to prevent this from happening again in the future.

API latency is back to normal. All API requests during this period have not been dropped or rejected.

(Tuesday 18th April 2017 18:17:35 UTC)
API API high latency has been resolved

The API has returned to normal response latency.

(Tuesday 18th April 2017 17:27:40 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.