All systems are operational

Past Incidents

Friday 22nd December 2017

No incidents reported

Thursday 21st December 2017

(Thursday 21st December 2017 04:24:00 UTC)
API Post-mortem: High API latency

Over the past few days, we have been experiencing several short periods of high latency during excessive bursts of traffic. We would like to apologize for any negative effect this has had on the immediate delivery of notifications to your users.

After attempting several remediation strategies, we have been able to find a solution that appears to be working quite well. We will be closely monitoring latency over the next few days to confirm that the issue is indeed resolved.

Wednesday 20th December 2017

(Wednesday 20th December 2017 21:53:33 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Wednesday 20th December 2017 21:33:08 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 20th December 2017 19:29:15 UTC)
Website Website health has stabilized

The Website has returned to normal operational capacity.

(Wednesday 20th December 2017 19:28:07 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Wednesday 20th December 2017 19:08:30 UTC)
Website Website high latency

We're investigating an issue that is causing high latency in the Website.

(Wednesday 20th December 2017 18:46:07 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 20th December 2017 16:39:15 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Wednesday 20th December 2017 15:35:33 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 20th December 2017 15:26:36 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Wednesday 20th December 2017 14:44:20 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 20th December 2017 14:35:57 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Wednesday 20th December 2017 14:29:46 UTC)
Website Website health has stabilized

The Website has returned to normal operational capacity.

(Wednesday 20th December 2017 14:09:30 UTC)
Website Website high latency

We're investigating an issue that is causing high latency in the Website.

(Wednesday 20th December 2017 13:18:14 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 20th December 2017 12:22:49 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Wednesday 20th December 2017 12:02:36 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 20th December 2017 08:59:20 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Wednesday 20th December 2017 08:58:27 UTC)
Website Website health has stabilized

The Website has returned to normal operational capacity.

(Wednesday 20th December 2017 08:14:17 UTC)
Website Website high latency

We're investigating an issue that is causing high latency in the Website.

(Wednesday 20th December 2017 08:05:29 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 20th December 2017 07:58:11 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Wednesday 20th December 2017 07:07:07 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Wednesday 20th December 2017 07:00:22 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Wednesday 20th December 2017 06:06:14 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

Tuesday 19th December 2017

(Tuesday 19th December 2017 10:26:07 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Tuesday 19th December 2017 08:53:02 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Tuesday 19th December 2017 08:49:57 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Tuesday 19th December 2017 08:29:41 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

(Tuesday 19th December 2017 08:13:28 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Tuesday 19th December 2017 07:14:37 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.

Monday 18th December 2017

(Monday 18th December 2017 16:09:00 UTC)
API High API latency post-mortem

We've identified the root cause for high latency and are working on applying a fix.

No API request was dropped during this time. API latency is now back to normal.

(Monday 18th December 2017 07:59:27 UTC)
API API health has stabilized

The API has returned to normal operational capacity.

(Monday 18th December 2017 07:30:17 UTC)
API API high latency

We're investigating an issue that is causing high latency in the API.